You can find all the answers here if you need them
Why do we need an induction system?
The Work Health and safety Regulation 2017 contains the following clauses:
[34] “A duty holder, in managing risks to health and safety, must identify reasonably foreseeable hazards that could give rise to risks to health and safety.”
[39] “The person must ensure that information, training and instruction provided to a worker is suitable and adequate..”
and
“The person must ensure, so far as is reasonably practicable, that the information, training and instruction provided under this clause is provided in a way that is readily understandable by any person to whom it is provided.”
What this means is that if you are the owner of a business, it is a requirement that you have a system in place to make your workers aware of the hazards as well as any controls that are in place to reduce them.
This is also required to be in a format that is easy to understand. A video induction meets both these requirements.
Does this comply with workcover / WHS requirements?
Yes.
As above, our system meets the requirements of providing a training system for employees and contractors while also being in a readily understandable format.
Our standard inductions provide training in all of the generic hazards associated with most work environments. If there are additional hazards in your workplace, these must be addressed in your inductions.
What happens if my employee has an accident and we can't show an induction process?
If you have an incident that is investigated and you are unable to show that you have met the requirements in the WHS Regulations, you can be fined up to $6,000 as an individual, or $30,000 as a company.
Why is your system any better than others?
There are many ways that you can meet the requirements stated in the Regulations. A very common approach is a paper based system. Whilst such a system does meet the requirements, it can be very hard to manage (think sheets of paper spread across multiple site offices).
There are also some high end corporate versions of induction software that you can buy. These are great for companies with 100 or more staff and someone to manage the system.
The Worx Safety platform was created specifically for small businesses. We have spent many years owning and working in small businesses and we understand how things work and what is important.
We have included everything that is needed to maintain a simple induction system, and nothing more.
Our platform is accessible anywhere with an internet connection, so you never again have to chase down the 12 signed bits of paper from Tuesday’s induction - the record is on your phone with 3 taps.
Can I add my own inductions?
Yes.
We provide the platform for delivering the induction, you can provide the information.
Whether it is video, powerpoint, word documents or audio files, we can set these up in your online platform for employees to review.
We can also add quizzes to test your employee understanding based on your information.
I don't have time to create, can we use a template induction?
Yes, we have standard inductions available that cover the hazards in both an office environment as well as a site or construction environment.
Note that you are still required to address any additional hazards that are present in your workplace that are not covered in our standard inductions.
We can help with creating your inductions - just contact us to discuss.
How secure is our data?
Our information is securely stored and encrypted within the Amazon Web Services (AWS) data center located in the ap-southeast-2 region, specifically in Sydney NSW, Australia. We also utilize a global points-of-presence network to deliver fast and reliable experience to users anywhere in the world. Our data center provider complies with top certifications, including ISO27001, AICPA SOC 2 and 3, PCI DSS, and HIPAA.
The Worx Safety application prioritises robust security measures to safeguard user data. The entire application is encrypted with SSL, ensuring a secure environment for data transmission. User authentication is facilitated through the use of cookies, and session IDs, crucial for identifying user connections, are stored in HTTPS-only cookies, inaccessible to JavaScript. See our data protection policy here.
Do I need special skills to manage this system?
Our system has been built from the ground up to be as simple as possible, while still meeting the requirements of the WHS Regulations.
After watching our straight forward help videos, you should be able to run the system without any help. We suggest less than an hour of familiarisation and training is required for the person(s) nominated as company admins.
Note that we are available by phone, email or chat if you do need support with anything.
Will this take extra resources to manage?
Our experience is that it will actually take significantly less resources from your company to manage your safety and induction system once you have our system on board.
Depending on the number of staff and contractors you manage, we have seen savings of up to 12 hours per week when transferring the data to the Worx system to be managed.
Can Worx Safety be customised to fit my company's specific needs?
Yes, Worx Safety is designed to be customisable to meet your company's unique requirements. You can add your own inductions, upload specific content, and create quizzes based on your company's specific policies and procedures.
How do I track employee progress through the induction process?
Worx Safety includes a user-friendly dashboard where you can monitor employee progress and view completed inductions. You can also receive notifications when employees complete their inductions.
Can Worx Safety handle both employee and contractor inductions?
Yes, our platform can handle inductions for both employees and contractors, ensuring that everyone working at your company is aware of safety procedures and requirements.
Is Worx Safety suitable for companies with multiple locations?
Yes, Worx Safety is designed to accommodate businesses with multiple locations. You can manage inductions for each location separately, ensuring that employees receive the appropriate training for their specific workplace.
How often should I update my company's inductions?
It is recommended that you review and update your inductions regularly, at least annually, or when there are significant changes to your company's procedures, policies, or the work environment. This will help ensure that your employees are always up-to-date with the latest safety information.
What types of media can be included in the induction process?
Worx Safety supports a wide range of media formats, including video, PowerPoint presentations, Word documents, and audio files, allowing you to create engaging and informative inductions that suit your company's needs.
Can we integrate Worx Safety with our existing HR or project management software?
While Worx Safety is a standalone platform, it can potentially be integrated with other software systems through custom API solutions. Please contact us to discuss your specific integration requirements.
How long does it take to set up Worx Safety for my company?
Setting up Worx Safety is a quick and easy process. Once you provide us with your company's specific induction materials, we will set up your account and have you up and running within a few business days.
Can I assign different levels of access for different users?
Yes, Worx Safety allows you to assign different levels of access for various users. You can designate company administrators who have full access to the system and managers who can oversee specific locations or departments.
Is there a limit to the number of employees who can use the Worx Safety platform?
No, there is no limit to the number of employees who can use the Worx Safety platform. Our system is designed to accommodate businesses of all sizes, from small teams to large organizations with hundreds of employees.
Can we add company-specific policies and procedures to the induction process?
Yes, you can add your company's specific policies and procedures to the induction process, ensuring that your employees are well-informed about your company's unique safety requirements and practices.
How do I know if my employees are retaining the information from their inductions?
Worx Safety allows you to create quizzes based on the content in your inductions. This helps you assess employee understanding and retention of the material, ensuring that they have absorbed the necessary safety information.
How much does Worx Safety cost?
Worx Safety offers flexible pricing plans to suit the needs of different businesses. Please contact us for more information on pricing and to discuss the best plan for your company.
Is there ongoing support available for Worx Safety?
Yes, we provide ongoing support through phone, email, or chat to help you with any questions or issues you may encounter while using our platform.
What industries does Worx Safety cater to?
While Worx Safety is primarily designed for SMEs in Australia, our platform is versatile enough to serve various industries, including construction, cleaning companies, gym franchises, manufacturing, retail, and more. Any industry that requires a comprehensive and easy-to-use safety induction system can benefit from Worx Safety.
Can we use Worx Safety for refresher training?
Yes, Worx Safety is an excellent tool for conducting refresher training. You can use our platform to ensure your employees' knowledge stays current and they continue to follow best practices in their respective work environments.
Can Worx Safety help my company stay compliant with changing regulations?
Worx Safety is designed to help you maintain compliance with work health and safety regulations by providing a customizable platform for delivering relevant induction content. As regulations change, you can easily update your induction materials to reflect new requirements and ensure your employees are aware of any changes.
Can Worx Safety be accessed on mobile devices?
Yes, Worx Safety is a cloud-based platform that can be accessed on any device with an internet connection, including smartphones and tablets. This allows employees to complete their inductions at their convenience, whether they are at home, on-site, or on the go.
How do I ensure that my employees have completed their inductions?
Worx Safety tracks employee progress through the induction process and provides you with a clear overview of completed inductions. You can also receive notifications when employees complete their inductions, ensuring that you stay informed about your team's progress.
What if I need to update my induction materials after they've been uploaded?
You can easily update your induction materials within the Worx Safety platform. Simply upload the revised content, and our system will replace the existing materials with the updated versions.
Can I generate reports on employee progress and compliance?
Yes, Worx Safety allows you to generate comprehensive reports on employee progress, quiz results, and compliance status. These reports can help you identify areas where additional training may be needed or highlight employees who have not yet completed their inductions.